Settings

Platform settings

Manage properties, team access, regional preferences, AI automation rules and integrations.

Properties & Units

Managed portfolio · 4 · 164 units

  • Diafix Lumen — Al Khobar

    Al Khobar · Hotel · 84 units

  • Nakheel Serviced Suites

    Riyadh · Serviced Apartments · 42 units

  • Corniche Residences

    Jeddah · Residential Units · 26 units

  • AlUla Villa Retreat

    AlUla · Resort / Villas · 12 units

Team & Roles

Team members and their operational access

MemberRoleStatus

Abdullah Al-Harbi

abdullah@maurooth.com.sa

Active

Noura Al-Qahtani

noura@maurooth.com.sa

Active

Sarah Al-Otaibi

sarah@maurooth.com.sa

Active

Majed Al-Dosari

majed@maurooth.com.sa

Active

Pending invite

khalid@maurooth.com.sa

Invited

Language & Region

Default platform language, currency, timezone and date format

Default language
Currency

SAR · Saudi Riyal

Timezone

Asia/Riyadh (GMT+3)

Automation Rules

AI decision thresholds across pricing, maintenance and guest service

Auto-raise rates above occupancy

80%

Above this occupancy the pricing engine raises nightly rates automatically.

Off-peak discount below occupancy

45%

Below this occupancy an automatic discount protects minimum occupancy.

AI Concierge auto-escalation

Route complaints and refund requests to a human agent automatically.

Predictive maintenance sensitivity

Confidence level required to raise a proactive work order.

Housekeeping auto-assign

Dispatch cleaning tasks to staff the moment a checkout is recorded.

Integrations

Status summary for systems connected to Diafix

Channel Manager

Connected

Availability and rate sync with booking platforms.

Manage

Payment Gateway

Pending

Mada, Apple Pay, Visa and SADAD with ZATCA invoicing.

Manage

AI Concierge / LLM

Connected

Live language model answering guests in Arabic and English.

Manage

Contact & Support

Official contact channels for Maurooth, the company behind Diafix.

Diafix is a product by Maurooth